FAQ

Compatibility and installation
Can i install the MOS UpLift™ with the crossbars and mounting accessories i already have ?

To validate the compatibility of your roof racks, mounting accessories and equipment with the MOS UpLift™, consult the list of Tested and approved accessories.

We have designed the MOS UpLift™ to be compatible with the majority of transportation equipment and materials on the market. It is your responsibility to ensure that the use of the MOS UpLift™ allows for the normal and safe use of all of your car-mounted equipment, including your roof racks, attachment accessories, and load carriers.

When installing the MOS UpLift™, if you find that it is not compatible with your equipment, contact MOS customer service or the MOS dealer’s customer service department for return and refund policy.

Never install or use the MOS UpLift™ with equipment that is not compatible.

At all times, you must respect the load capacity of the MOS UpLift™, the roof bars, the attachment system, the mounting accessories and the load carriers.
Never install the MOS UpLift™ on equipment that shows signs of wear, breakage or is unsafe for use.
How to install the MOS UpLift™ on the top of my car ?

Refer to our User Guide and review the safety instructions before installing and using the MOS UpLift™ or any other system on your vehicle.

The MOS UpLift™ installs on oval, square or rectangular shaped crossbars up to 3.5″ (9 cm) wide with a load capacity of at least 165 lbs.

The MOS UpLift™ attaches to the crossbars using fasteners around the bars with bolts and star nuts.

We recommend installing the MOS UpLift™ on your vehicle with the help of another person.

Watch our installation video for more information.

To validate the compatibility of your vehicle, roof racks, mounting accessories and equipment with the MOS UpLift™, see our list of tested and approved accessories
Is it possible to mount two MOS UpLift™ onto my car?

Two MOS UpLifts can be installed per vehicle. If you mount only one MOS UpLift onto your vehicle, we recommend installing it on the passenger side.

*The maximum load capacity of your roof racks and other accessories attached to your vehicle must be respected at all times.
Is the MOS UpLift™ compatible with my car ?

To ensure that the MOS UpLift™ is compatible with your vehicle, roof racks, mounting accessories and equipment, please refer to the User Guide. Here are some things you should consider when installing and using the MOS UpLift™ :

-it installs easily on crossbars with a load capacity of 165 lbs or more and a maximum width of 3.35″ (8.5 cm)

-compatible with mounting accessories and load carriers that install with 20 x 20 mm T-slides or clips around bars 2.75″ (7 cm) or wider

-has a loading capacity of 125 lbs (56 kg)

-minimum distance between crossbars is 20″ (51 cm) and maximum distance between crossbars is 39″ (99 cm).

-maintains a horizontal level throughout deployment, allowing for the installation of various types of sports and outdoor equipment (bikes, kayaks, skis, snowboards, and roof boxes).

*You must have the appropriate mounting accessories for the type of equipment you wish to transport on the MOS UpLift.
*At all times, you must respect the loading capacity of the MOS UpLift, the mounting accessories and the roof racks.
*Refer to the Use and Installation Guide for the equipment you are installing on your vehicle and follow all safety instructions.
What is the deposit surface allowed by the MOS UpLift™ ?

The MOS UpLift™ can accommodate sports and outdoor equipment up to 26″ (66 cm) wide or less. So it will be compatible, for example, with a roof box that is 26″ (66 cm) or smaller.

Add our J-Extension and easily transport equipment up to 38” (97 cm) wide – perfect for a canoe!

MOS UpLift™
Can i put my kayak directly on my MOS UpLift™?

When transporting watercraft made of more fragile materials (fibreglass or other), we recommend
transporting your watercraft onto the MOS UpLift™ using a kayak rack provided for this purpose (J-rack, cradles).

For watercraft made of more robust materials such as plastic, they can be mounted directly onto the MOS UpLift™, keeping the rubber sheaths on the deposit surface.
How many bikes can be installed on the MOS UpLift™ ?

It is possible to install 1 to 2 bikes per MOS UpLift™, it depends on the weight of your bikes. The MOS UpLift™ can assist a load of up to 125 lb. Typically, this would be:

2 road bikes
1 to 2 fatbikes
1 to 2 mountain bikes
1 electric assist bike

*At all times, you must respect the load capacity of the MOS UpLift™, mounting accessories and roof racks.
How many equipment can be mounted on the MOS UpLift™?

To validate the compatibility of your vehicle, roof racks, mounting accessories and equipment with the MOS UpLift, read the User Guide.

In general, the following equipment can be mounted onto the MOS UpLift:

2 road bikes

1 or 2 fatbikes

1 or 2 mountain bikes

1 electrically assisted bicycle (EAB)

1 kayak

1 cargo box

2 pairs of skis

2 snowboards

*Your mounting hardware must be appropriate for the type of equipment you want to carry on the MOS UpLift.

*At all times, please respect the total loading capacity of the MOS UpLift, the attachment accessories, and the crossbars.

*Refer to the User and Installation Guide of the equipment installed on your vehicle and follow all safety instructions.
How many kayaks can be installed on the MOS UpLift™ ?

It is possible to install 1 to 2 kayaks per MOS UpLift™. You can easily transport 2 kayaks using our J-Extension accessory.
Where can i purchase the MOS UpLift™ ?

The MOS UpLift is available directly from our online store.

MOS products are also available in various retailers.
Where can I try the MOS UpLift?™

To test the MOS UpLift™, visit our retail locations and look for the 'demo in store' tag to locate the shop with a demo available.

It is also possible to come and try the MOS UpLift directly at our office. Contact our customer service to make an appointment with our team.

In addition, the MOS team frequently participates in various events, shows and sports competitions, where you can see the support (and our team) at work. Stay tuned to our social networks to find out which events we will be attending.
Why the MOS UpLift™ ?

The MOS UpLift™ is an assisted, multi-sport lift system that makes it easy to load sports and outdoor equipment on the top of your car. Plus, with its unique deployment system, the MOS UpLift™ is simplifying loading and unloading of your equipment up to 125 lb with a deployment of 2 feet (61 cm).

The MOS UpLift™ differs from roof racks on the market because :

-it lowers from the roof onto the side of the car, providing an additional 2 feet of deployment range compared to roof racks;

-it maintains horizontal alignment throughout deployment, allowing compatibility with most sports and outdoor equipment such as kayaks, road and mountain bikes, skis, snowboards, and roof boxes;

-it goes directly to the crossbars and is compatible with many mounting accessories;

-it has a load capacity of 125 lb;

-it requires minimal handling during installation and use;

-it is proudly designed in Canada!

General
Are the MOS products for me?

MOS products are made by and for athletes and nature lovers. Our research and development team designs unique and durable products that meet the quality standards of the automotive industry.

MOS products are compatible with a wide variety of complementary equipment and accessories, making them versatile and functional with the transportation equipment you already own. Due to the wide variety of equipment and accessories available on the market, we cannot guarantee the compatibility of MOS products. For any other question regarding the compatibility of MOS products, please contact our customer service by email at support@mosracks.com or by using the form in the Contact Us section.
Since when the MOS compagny exists?

MOS has been incorporated since April 2017. The company’s founders are Joey Hébert and Frédéric Laurin-Lalonde. Learn about the history of MOS since 2015 and their appearance in the show Dans l’oeil du Dragon.
What is the meaning of the name MOS ?

Of Atikamekw origin, the word MOS means moose. It is a reference to our Canadian natural spaces, to the majesty of the animal, as well as the native origins of co-founder Joey Hébert.
How many kayaks can be installed on the MOS UpLift™ ?

MOS products are available directly from our online store.
MOS products are also available in various retailers. If you have any suggestions for retail outlets where you would like to purchase our products, or if you are a retailer who would like to sell our products, please do not hesitate to contact us using the Contact Us section or by calling 1-877-980-6258.
Where is located the compagny MOS ?

MOS is established in Quebec City. Consult the Contact Us section for our coordinates and to join our team.